By accessing and using the Skyrocket Followers website ("Website") and services ("Services"), you ("User", "you", "your") acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, you must immediately cease using our Website and Services.
Skyrocket Followers provides social media marketing services through third-party providers, including but not limited to:
Important: We act as a platform connecting users with third-party service providers. We strive to deliver high-quality services but make no guarantees regarding specific outcomes or results from using our Services.
3.1. You must be at least 18 years old to use our Services.
3.2. You are responsible for maintaining the confidentiality of your account credentials.
3.3. You agree to provide accurate and complete information during registration.
3.4. We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.
4.1. Balance Purchase: Users must purchase account balance in advance to use our Services.
4.2. Service Payment: All services are paid for using the pre-purchased account balance.
4.3. Third-Party Services: The balance is used to purchase services from third-party providers integrated into our platform.
4.4. No Refunds:
- All balance purchases are final and non-refundable.
- No refunds will be issued for completed services under any circumstances.
- No refunds will be issued for partially completed services.
- Balance cannot be exchanged for cash or transferred to other accounts.
4.5. Chargebacks or payment disputes will result in immediate and permanent account suspension.
5.1. Service delivery times are estimates and not guarantees.
5.2. We are not responsible for delays or issues caused by:
- Third-party service providers
- Social media platform changes or updates
- Technical issues beyond our control
- User-provided incorrect information
5.3. Users must provide accurate service requirements (URLs, usernames, etc.).
Users agree NOT to:
6.1. Use our Services for illegal activities or violate platform terms
6.2. Target minors or create harmful content
6.3. Use our Services for harassment, hate speech, or bullying
6.4. Resell our Services without written permission
6.5. Use automated means to access our Services
6.6. Attempt to reverse engineer our systems or processes
7.1. You are solely responsible for:
- The content you promote using our Services
- Compliance with all social media platform rules
- Any consequences resulting from using our Services
7.2. You represent that you have the right to use all content submitted to us.
8.1. Skyrocket Followers shall not be liable for:
- Account suspension or banning by social media platforms
- Loss of data or content
- Business interruptions or lost profits
- Indirect, incidental, or consequential damages
- Actions or failures of third-party service providers
8.2. Our maximum liability shall not exceed the amount paid for the specific service in question.
9.1. We reserve the right to:
- Modify, suspend, or discontinue any service
- Change prices without prior notice
- Update these Terms at any time
9.2. Continued use after changes constitutes acceptance of modified Terms.
10.1. Our platform integrates with multiple third-party service providers.
10.2. We are not responsible for third-party terms, policies, actions, or service quality.
10.3. We act as an intermediary and cannot guarantee third-party service performance.
11.1. Primary Contact Method: All customer support is handled through the Ticket System on our website.
11.2. Email Contact: For account-related issues only, you may contact us at support@skyrocketfollowers.com
11.3. Response Time: We aim to respond to all tickets within 24-48 hours during business days.
12.1. All website content, logos, and materials are owned by Skyrocket Followers.
12.2. Users grant us limited license to use submitted materials for service delivery.
13.1. Our Privacy Policy governs data collection and use.
13.2. By using our Services, you consent to our data practices.
We may terminate or suspend access to our Services immediately, without prior notice, for:
- Violations of these Terms
- Suspicious or fraudulent activity
- Non-payment or chargebacks
- Any behavior that may harm our business or other users
Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that services will be uninterrupted, timely, secure, or error-free.
You agree to indemnify and hold harmless Skyrocket Followers, its owners, employees, and affiliates from any claims, damages, or expenses arising from your use of our Services or violation of these Terms.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
We are not liable for any failure or delay in service due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, internet outages, or social media platform changes.
These Terms constitute the entire agreement between you and Skyrocket Followers regarding our Services and supersede all prior agreements and understandings.
By using Skyrocket Followers, you acknowledge and agree to these terms, especially the no-refund policy and balance system.